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Cultural Competency


Our Cultural Competency Commitment To Our Members
We value the many people who live in the areas we serve. We understand that there are many different lifestyles and ethnic backgrounds of people. UCA knows that your health is affected by your beliefs, culture, and values.  We want to help you keep and maintain good health and good relationships with doctors who understand your needs.  If you feel that there is a problem, please contact us. We will help you find a provider who will better understand your personal needs.

UCA provides language interpretive services for members at no cost to you. If you cannot speak to your provider because of a language barrier, please contact Customer Care. We can schedule an interpreter to help with your appointment. If you need this or any of our other printed materials in another language, please call Customer Care. Call us and let us know if we have overlooked anything that is important to you. We will try to help. We want you to be comfortable with the people and services that make up UCA.  Call 1-877-874-3930 for assistance.