Contact Us




CUSTOMER CARE

By Phone

Toll-free: 1-877-874-3930

TTY: 711

Hours of Operation: 8 a.m. - 8 p.m., 7 days a week


By Mail

2701 E. Elvira Road, Tucson, AZ 85756


GRIEVANCE AND APPEALS

Toll Free: 1-877-874-3930

Fax: (866) 465-8340 

Email: UAHNGrievanceMailbox@bannerhealth.com

Hours of Operation: 7 days a week, 24 hours per day

 


LANGUAGE INTERPRETATION SERVICES

University Care Advantage is proud to have members with different languages and cultures. As a member of UCA you have access to a service that offers interpretive services for 150 different languages so that if you need this handbook or any other information in another language other than English, on audiotape, or in America Sign Language, please contact the Customer Care Center at 1-877-874-3930. Please call Customer Care four (4) days before your medical appointment to arrange language interpretive services in time for your appointments. There is no cost for language interpretation services.